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Dr. Izabella Park: «My mission is to help people»!

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The name of Dr. Izabella Park has been prominent in several recent issues of our magazine, which is not surprising at all. Dr. Park rightfully earned the title of «Person of the Year 2020/2021» for her invaluable medical assistance to the Bukharian Jewish community during the pandemic. Her selfless work, touching care for patients, high professionalism, and dedication to her calling have made Dr. Izabella Park well-known to many of our readers who are members of the Long Island Jewish Forest Hills Hospital community.

I am immensely delighted that I have personally had the opportunity to meet this individual of rare compassion and kindness, referred to as the «fearless physician» by her colleagues. Time flew by unnoticed during our captivating conversation with this lovely, calm, extraordinary, and outwardly delicate woman. I was genuinely interested in learning what brought this ethnic Korean woman close to the Jewish community and how Dr. Park's presence influenced innovations and radical changes in one of the most renowned medical institutions in Queens, where she serves as the Associate Medical Director, Director of Geriatric & Palliative Care, and Assistant Professor of Zucker School of Medicine at Hofstra/Northwell University.

 

– Dear Dr. Park, your name became widely known in the Russian-speaking community when you were nominated for the title of «Person of the Year 2020/2021» in the 10th international competition organized by the magazine «Women's World» under the auspices of the Congress of Bukharian Jews in the USA and Canada. How do you feel about this?

– I thank you for this honor bestowed upon me. It was memorable and incredibly thrilling. The award ceremony and the celebration of this event exceeded all my expectations. My triumph was shared with my friends and colleagues. I particularly want to thank Dr. Eric Ilyaev and Natalie Mirakova, the manager of "Home Care Services," for nominating me to participate in such a prestigious competition.

 

– Dr. Park, how long have you been in America? How did you find your path here?

– My story is very similar to that of many immigrant families. My father came to New York 40 years ago from Korea with his older brothers and sisters in search of a better life. He started from scratch in a new country with only $50 in his pocket and without knowing any English. To support his young wife and children, he worked in grocery stores in Manhattan. My mother helped him take care of my grandmother and my cousins. Eventually, my father bought a grocery store in Jackson Heights. My brothers and I grew up in different parts of Queens, in various immigrant communities. Although I was born in New York, my native language is Korean. As I began to excel in English, my parents relied on me for communication with insurance companies, translating movies and TV shows, essentially making me a crucial link for them in the English-speaking society. I became a second mother to my two younger brothers. Now that we are all adults, I am married with two children of my own, and my brothers also have families. However, they still look to me for care and support for their families, which I provide with love. Cohesiveness is a culture among many immigrants, and we always take care of each other and preserve our cultural heritage. We immigrants strive to live close to one another, and for me, it's always valuable to see how the Bukharian community comes together to support each other, not only in happy moments but also in difficult times. You have a lot in common with the Korean community: we both respect and care for our elders, support the youth, celebrate cultural and religious traditions with plenty of food, cherish our heritage and traditions, and preserve our language. Like you, we also motivate our children to become successful in life. Although my parents now appreciate that I became a doctor, choosing my medical career was a very challenging decision for me at the time. By the way, my parents continue to provide immense help to me – without their support, I would have barely managed the demanding work schedule, especially during the pandemic.

 

– What motivated you to pursue this challenging profession? Did you know from the beginning what kind of doctor you wanted to become?

– I received an excellent medical education at the New York College of Osteopathic Medicine. During my residency at Jamaica Hospital, I realized that I enjoyed treating and caring for the patient, addressing medical and social problems. This especially applies to elderly patients, which is the field of geriatrics and palliative care.

 

– Is palliative care something similar to hospice care?

– No, but they complement each other. Palliative care aims to improve the quality of life for patients (adults and children) and their families facing life-threatening illnesses, addressing physical, psychosocial, and spiritual issues. Hospice care, on the other hand, is for terminally ill patients during the last months of their lives. Hospice aims to enhance the patient's quality of life and provide continuous care and support to the patient and their family. Hospice focuses on providing comfort rather than curative treatment. It offers care whether the person is in a hospital, nursing home, or at home.

American medicine is very humane, but it can also be complex, especially for immigrants. For example, there are many aspects of healthcare that can be confusing and complicated, where decisions are influenced by traditions, language, culture, and religion.

I love my work, and I know that I can help people, if, of course, it's within my power.

 

– You currently work at Long Island Jewish Forest Hills. In the past, this hospital had a not-so-good reputation. Besides the name change, what else has changed in this medical institution since your arrival and its transition to a new administration? Have there been any significant improvements?

– Yes, I started working at this hospital in 2016 as the Associate Medical Director for Geriatric and Palliative Care when it was renamed from North Shore Forest Hills to Long Island Jewish Forest Hills Hospital. Since then, many positive changes have occurred. There was a complete change in leadership, focused on creating new programs, especially for the elderly and patients of all ages with chronic conditions. We also replaced a significant portion of the medical staff and mid-level providers based on their treatment outcomes and patient surveys. Skilled medical professionals have joined our hospital, and our performance indicators are consistently improving. We continue to work with patients not only during their stay but also after they return home or move to rehabilitation centers.

My team and I strive to enhance our programs and bring our service to the highest level. For this purpose, we received two financial grants from the Fan Fox and Leslie Samuels Foundation to expand our services for elderly care. We are leaders in orthopedic surgery, with a well-coordinated team of surgeons, therapists, and anesthesiologists. Few people know that we have one of the best maternity units equipped with state-of-the-art facilities, where high-level specialists from Katz's Women Center at Long Island Jewish Hospital work! Our clinical programs cover a wide range of specialized areas: we have introduced programs for complex robot-assisted surgeries in gastroenterology, gynecology, and urology. We have one of the best cardiology centers for pacemaker implantation. Licensed Heart and Stroke Centers have been established. We have significantly improved our Emergency Care, and ambulances bring critical patients to us, whom we are genuinely able to save.

Furthermore, many of our staff members are representatives of the Bukharian community who speak Russian, and we continue to hire more to make it more comfortable for patients to communicate in their native language.

Recently, we were awarded the Beacon Gold Award for the high evaluation of our Intensive Care Unit.

In summary, our hospital is reaching a new level of service, and we are confident that soon it will become the best hospital not only in Queens but in all of New York.

 

– What should the relatives of a patient do when they don't see the proper attention to their loved ones and don't observe positive progress in the treatment? Do you have any support services they can turn to in such cases?

– It is important for all our patients and their families to know that they should not hesitate to ask the doctor responsible for the treatment to explain in detail the medical care being provided. You can also ask the assigned nurse to help you understand any issues that may arise. In every hospital, there is a team of specialists who can assist with any problems that the patient and their family may encounter. Sometimes, I even step in myself to ensure that everything is being handled correctly.

 

– What would you like to wish the readers of our magazine?

– I believe that all people want to be understood and cared for with respect and dignity. As a responsible physician, my goal is to provide that for each and every patient. Every person's life is valuable and important, and it is my joy and great honor to care for each one. My mission is to help people! Take care of yourselves!


Eleonora Nektalova

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