Family. Relationship psychology

Mothers-in-Law & Daughters-in-Law: Breaking the Cycle of Distance & Hurt

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We've received many requests for advice, but this particular situation is especially sensitive and heartbreaking. A grandmother has reached out, seeking guidance on how to reconnect with her grandchildren. She shares that her daughter-in-law has cut off communication, refuses to answer calls, and won’t allow her to see them. Unsure of what went wrong, she is searching for understanding and support.

This is a painful and complex issue that affects many families. At the heart of it, both the mother-in-law and daughter-in-law often feel misunderstood, unappreciated, or even hurt. Instead of placing blame, the focus should be on finding a path toward healing and reconciliation.

Finding Common Ground

When a daughter-in-law chooses to limit contact between her children and their grandmother, deep-seated tensions have likely built up over time. There may have been past misunderstandings, unspoken grievances, or a sense of overstepping boundaries. Whatever the case, both sides likely bear some responsibility, and the only way forward is through empathy, patience, and open communication.

At the core of this situation are the children—who benefit from both a stable, loving mother and a warm, supportive relationship with their grandparents. No one should feel disregarded or threatened. The goal isn’t about winning or control; it’s about ensuring a healthy family dynamic where love, respect, and boundaries coexist.

Whenever possible, a conversation—whether private or with the guidance of a mediator, rabbi, or counselor—can help uncover the root of the issue and work toward a resolution. Both sides must be willing to listen with an open heart, express their feelings with kindness, and respect each other’s roles in the family.

Advice for Mothers-in-Law

Instead of focusing on what you’re missing, shift your focus toward building a better relationship with your daughter-in-law. She holds the key to your grandchildren, and a positive, respectful bond with her can make all the difference.

Here are a few ways to foster healing:

·         Respect her boundaries – Let her set the pace of communication and connection.

·         Show kindness, not criticism – Be warm, and supportive, and avoid unsolicited advice or judgment.

·         Apologize if necessary – Even if you’re unsure what went wrong, a simple “I never want to be a source of stress for you. If I’ve overstepped in any way, I truly apologize” can go a long way.

·         Be patient and consistent – Time and kindness can soften hearts. Avoid pushing, demanding, or complaining—it often backfires.

·         Stay present in indirect ways – If she won’t answer calls, don’t force it. Instead, send a thoughtful text or a handwritten note to let her know you care, without expecting a response. Small gestures, like a kind word through your son or a small, thoughtful gift for the kids, can help keep the door open.

Advice for Daughters-in-Law

Your children benefit from the love of their grandparents. While it’s understandable to set boundaries, when necessary, completely cutting off a grandparent out of resentment or control can deprive your children of more love, wisdom, and family connection.

Consider these steps toward a healthier relationship:

·         Communicate your needs clearly – If something has bothered you, express it calmly and assertively instead of avoiding the conversation.

·         Set boundaries with love – You can establish boundaries without severing ties.

·         Allow small steps toward reconnection – If a full relationship feels overwhelming, start with small interactions, like occasional visits or short video calls.

·         Recognize her intentions – Even if she made mistakes, her love for your children is real. A little grace and patience can go a long way.

Rebuilding Takes Time, But It’s Worth It

Many grandmothers suffer deeply when they are cut off from their grandchildren. But demanding, pushing, or forcing contact often makes things worse. The key to reconciliation isn’t pressure, it’s humility, understanding, and consistent kindness.

Healing doesn’t happen overnight, but small, sincere efforts can lead to meaningful change. Both sides must be willing to move past resentment, listen with empathy, and work toward a relationship built on mutual respect.

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